We know what it’s like buying online, Should you wish to return your products, we offer a 14 day return policy from the date of arrival. The item must not be used and in a saleable condition. The package you are returning must be unopened and appear unused. If the returned item(s) do not appear unopened and unused we reserve the right to reduce or refuse the refund. You are responsible for the shipping and any additional postal charges, unless the fault is from our end and has been acknowledged by one of our customer service associates.